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The text of the law follows (we are forced to present it to you).
If you want to exchange / return something–just contact us.
We will then handle this in an uncomplicated and informal way.


Cancellation policy

Right of revocation

You have the right to revocate this contract within fourteen days without giving reasons.
The revocation period is fourteen days from the day on which you or a third party designated by you, other than the carrier, took or has taken possession of the goods.

In order to exercise your right of revocation, you must give us,


Black Mosquito
Sozialinitiative Flensburger Förde e.V.
Duburgerstr. 47
24939 Flensburg
Tel.: 0461 520 556 25

inform us by means of a clear statement (e.g. a letter, fax or e-mail sent by post) of your decision to revoke this contract. You may use the standard revocation form, but this is not mandatory.

In order to comply with the revocation period, it is sufficient that you send the notification on the execution of the right of revocation before the end of the revocation period.

Consequences of revocation

If you revoke this Agreement, we shall reimburse you for all payments we have received from you, including delivery charges (except for any additional costs resulting from your choosing a different method of delivery from the cheapest standard delivery offered by us), without delay and at the latest within fourteen days of the date on which we receive notification of your revocation of this Agreement. For this refund, we will use the same form of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund. We may refuse to make a refund until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is the earlier. You must return the goods without delay and in any case within fourteen days at the latest from the date on which you notify us of the cancellation of this agreement to

Black Mosquito
Sozialinitiative Flensburger Förde e.V.
Duburgerstr. 47
24939 Flensburg

to be returned or handed over. The time limit has been respected if you send the goods before the end of the fourteen-day period. You bear the direct costs of returning the goods.

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the quality, characteristics and functionality of the goods.

Here is the sample revocation form